Influencers & Community Marketing » social media

Top 150 Social Media Marketing Blogs Jan ’12

eCairn — Wed, 18 Jan 2012 18:13:33 +0000

Here are the top 150 Social Media Marketing Blogs as of Jan ’12.

Let’s highlight some of the top 5 positive movers by influence from Oct ’10 – Present.

Neil Perkin (+36)
Dachisgroup (+29)
Christopher Carfi (+30)
Joe Pulizzi (+27)
PR Guy’s Musings (+20)

And here are the top 5 new comers from Oct ’11 – Present:

Connie Bensen
Noah Brier
Katie Chatfield
The Flack
Start With a Lead

#	Name	URL	Trend	u/d
1	Seth’s Blog	sethgodin.typepad.com	UP	1
2	Chris Brogan	chrisbrogan.com	DOWN	-1
3	Jeremiah Owyang	web-strategist.com/blog	-	-
4	Brian Solis	briansolis.com	-	-
5	Jason Falls	socialmediaexplorer.com	UP	1
6	Logic+Emotion	darmano.typepad.com	DOWN	-1
7	Search Engine Land	searchengineland.com	-	-
8	Valeria Maltoni	conversationagent.com	UP	1
9	SocialMediaExaminer	socialmediaexaminer.com	DOWN	-1
10	Jason Baer	convinceandconvert.com	UP	1
11	MarketingProfs	marketingprofs.com	DOWN	-1
12	Internet Marketing	blog.hubspot.com	UP	4
13	Online Marketing	toprankblog.com	DOWN	-1
14	CopyBlogger	copyblogger.com	UP	1
15	MarketingProfs Daily Fix	mpdailyfix.com	DOWN	-1
16	PR-Squared	pr-squared.com	UP	2
17	Web Ink Now	webinknow.com	UP	3
18	Mitch Joel	twistimage.com/blog	DOWN	-5
19	BuzzMachine	buzzmachine.com	UP	4
20	Brand Builder	thebrandbuilder.wordpress.com	UP	2
21	Ducttape Marketing	ducttapemarketing.com	UP	4
22	Shel Holtz	blog.holtz.com	DOWN	-1
23	Search Engine Marketing	searchenginewatch.com	UP	14
24	Neville Hobson	nevillehobson.com	-	-
25	Jaffe Juice	jaffejuice.com	DOWN	-6
26	Scobleizer	scobleizer.com	DOWN	-9
27	ProBlogger	problogger.net	UP	6
28	The Viral Garden	moblogsmoproblems.blogspot.com	DOWN	-1
29	Spin Sucks	spinsucks.com	DOWN	-1
30	SEO Blog	seomoz.org/blog	UP	1
31	Christopher S. Penn	christopherspenn.com	UP	14
32	PR Measurement	kdpaine.blogs.com	UP	2
33	SocialMediaMarketing	scottmonty.com	DOWN	-4
34	Internet Marketing News	marketingpilgrim.com	DOWN	-2
35	Peter Kim	beingpeterkim.com	DOWN	-5
36	Influential Marketing	rohitbhargava.typepad.com	UP	3
37	Drew McLellan	drewsmarketingminute.com	UP	3
38	Dachisgroup	dachisgroup.com	UP	29
39	Amber & Tamsen	brasstackthinking.com	DOWN	-4
40	Edelman Digital	edelmandigital.com	UP	17
41	Danny Brown	dannybrown.me	DOWN	-3
42	How to Change the World	blog.guykawasaki.com	DOWN	-6
43	Strategic Public Relations	prblog.typepad.com	UP	1
44	Geoff Livingston	geofflivingston.com	DOWN	-3
45	Liz Strauss	successful-blog.com	DOWN	-3
46	Servant of Chaos	servantofchaos.com	UP	8
47	B.L. Ochman	whatsnextblog.com	DOWN	-1
48	CK’s Blog	ck-blog.com	UP	11
49	Communication Overtones	overtonecomm.blogspot.com	UP	7
50	John Jantsch	ducttapemarketing.com /blog	UP	13
51	The Buzz Bin	livingstonbuzz.com	UP	4
52	Greg Verdino	gregverdino.typepad.com	DOWN	-3
53	Adverblog	adverblog.com	DOWN	-3
54	Search Engine Journal	searchenginejournal.com	UP	8
55	Peter Shankman	shankman.com	DOWN	-3
56	Arik C. Hanson	arikhanson.com	UP	8
57	Stowe Boyd	stoweboyd.com	DOWN	-10
58	Bad Pitch	badpitch.blogspot.com	UP	7
59	Toby Bloomberg	bloombergmarketing.blogs.com	UP	1
60	Hitwise Intelligence	weblogs.hitwise.com	UP	6
61	SmartBlog	smartblogs.com/socialmedia	DOWN	-3
62	SocialTimes.com	socialtimes.com	UP	19
63	iMedia Connection	imediaconnection.com	UP	7
64	PR Guy’s Musings	stuartbruce.biz	UP	21
65	Social Media Informer	socialmediainformer.com	UP	3
66	Mack Collier	mackcollier.com	DOWN	-15
67	Amber Naslund	altitudebranding.com	UP	10
68	Steve Rubel Stream	steverubel.com	DOWN	-25
69	Ben McConnell	customerevangelists.typepad.com	UP	9
70	Sphinn / Hot Topics	sphinn.com	UP	9
71	Social Media Club	socialmediaclub.org	DOWN	-23
72	The Future Buzz	thefuturebuzz.com	UP	17
73	Brand Autopsy	brandautopsy.typepad.com /brandautopsy	DOWN	-1
74	Media Bistro	mediabistro.com/prnewser	UP	10
75	Joe Pulizzi	blog.junta42.com	UP	28
76	POP! PR Jots	pop-pr.blogspot.com	DOWN	-2
77	Church of the Customer	churchofthecustomer.com	UP	5
78	Simply Zesty	simplyzesty.com	UP	17
79	GlobalNeighbourhoods	redcouch.typepad.com	UP	9
80	Techipedia	techipedia.com	UP	20
81	John Bell	johnbell.typepad.com	DOWN	-10
82	Dave Fleet	davefleet.com	DOWN	-9
83	Dan Zarrella	danzarrella.com	UP	7
84	Ann Handley	annhandley.com	DOWN	-9
85	Outspoken Media	outspokenmedia.com	DOWN	-16
86	We Are Social	wearesocial.net	UP	11
87	Harte of Marketing	theharteofmarketing.com	DOWN	-34
88	Community Guy	communityguy.com	UP	11
89	Ogilvy	blog.ogilvypr.com	UP	2
90	Paul Mcenany	heehawmarketing.typepad.com	UP	14
91	Pro PR	propr.ca	UP	15
92	Andy Sernovitz	damniwish.com	UP	1
93	Marketing & Strategy	blog.futurelab.net	UP	1
94	Edward Boches	edwardboches.com	UP	2
95	Shonali Burke	waxingunlyrical.com	DOWN	-8
96	Becky Carroll	customersrock.net	UP	2
97	Internet Writings	shirky.com	DOWN	-17
98	Phil Fernandez	blog.marketo.com	DOWN	-15
99	Brains On Fire Blog	brainsonfire.com/blog	DOWN	-7
100	Neil Perkin	neilperkin.typepad.com	UP	37
101	Techno//Marketer	technomarketer.typepad.com	DOWN	-15
102	AdPulp	adpulp.com	UP	13
103	B2B Mkting Zone	b2bmarketingzone.com	UP	6
104	Josh Bernoff	forrester.typepad.com/groundswell	DOWN	-28
105	Socialmedia.biz	socialmedia.biz	UP	7
106	New Comm Biz	newcommbiz.com	UP	20
107	Michael Britopian	britopian.com	UP	6
108	Nick Burcher	nickburcher.com	DOWN	-7
109	Drew B	theblogconsultancy.typepad.com	DOWN	-7
110	Christopher Carfi	socialcustomer.com	UP	31
111	Charlene Li	charleneli.com	UP	5
112	David Reich	reichcomm.typepad.com	UP	5
113	Mark Schaefer	businessesgrow.com/blog	UP	7
114	Socialnomics	socialnomics.net	UP	9
115	Shannon Paul	veryofficialblog.com	UP	9
116	Radian6	radian6.com/blog	DOWN	-6
117	Citizen Marketer 2.1	blog.stroutmeister.com	DOWN	-6
118	Abraham Harrison	marketingconversation.com	DOWN	-4
119	Inside Marketers Studio	marketersstudio.com	DOWN	-14
120	Chaos Scenario	chaosscenario.com	DOWN	-2
121	PRBreakFastClub	prbreakfastclub.com	UP	22
122	Sysomos Blog	blog.sysomos.com	-	-
123	Jeffbullas’s Blog	jeffbullas.com	UP	10
124	Josh Hallett	hyku.com	UP	11
125	PR Conversations	prconversations.com	UP	2
126	Communications Consultant	prblogger.com	UP	2
127	Bill Green	makethelogobigger.blogspot.com	UP	12
128	Branding Strategy Insider	brandingstrategyinsider.com	DOWN	-21
129	Adliterate	adliterate.com	UP	11
130	ConverStations	converstations.com	DOWN	-22
131	Tara Hunt	horsepigcow.com	UP	15
132	FeverBee	feverbee.com	UP	15
133	Going Social Now	goingsocialnow.com	-	New
134	Brendan Cooper	brendancooper.com	UP	2
135	Noah Brier	noahbrier.com	-	New
136	Seroundtable	seroundtable.com	UP	6
137	Chuck Hemann	chuckhemann.com	DOWN	-8
138	Connie Bensen	conniebensen.com	-	New
139	Marshall Sponder	webmetricsguru.com	DOWN	-8
140	Webbiquity	webbiquity.com	DOWN	-8
141	Fresh Networks	freshnetworks.com/blog	UP	3
142	Personal Branding	personalbrandingblog.com	DOWN	-17
143	Katie Chatfield	katiechatfield.wordpress.com	-	New
144	Emergence Marketing	emergencemarketing.com	UP	5
145	Conversation Marketing	conversationmarketing.com	DOWN	-7
146	The Flack	theflack.blogspot.com	-	New
147	Start With a Lead	blog.startwithalead.com	-	New
148	Advertising Lab	adverlab.blogspot.com	-	New
149	Savvy Sisters	savvyb2bmarketing.com/blog	-	New
150	Julien Smith	inoveryourhead.net	DOWN	-20

The full Social Media Marketing tribe is 1000 influencers and is one of the 400+ available in the application.

To learn more on our application to target your outreach or segment your research, please sign up for a customized demo.

Please feel free to connect with us through Twitter: @ecairn, or email us at conversation@ecairn.com. The team here at eCairn always appreciates any feedback!

References:

Post on Answering your questions on ‘Top 150 Social Marketing Blogs’.

Becky Carroll

25% of top Social Media Influencers Speaking at #BWELA

eCairn — Fri, 28 Oct 2011 18:22:48 +0000

Join us at Blogworld L.A. from Nov 3-5 at the L.A. Convention Center!

Dominique will be giving a presentation on how to get more impact from your content by leveraging influencers and tribes. Click here for more info on his session.

Make sure to stop by our booth #533 in the Exhibit Hall and check your influence, we’ll be more than happy to see you!

Here is a list of the top SMM Blogs as of Oct 25th. In the spirit of Blogworld, we’ve also marked who will be speaking at the event. Click the Blogworld icon and you will be directed to their presentation page.

Rank	Name	URL	Trend	Move
1	Chris Brogan	http://www.chrisbrogan.com	UP	1
2	Seth’s Blog	http://sethgodin.typepad.com	UP	1
3	Jeremiah Owyang	http://www.web-strategist.com/blog	DOWN	-2
4	Brian Solis	http://www.briansolis.com	-	-
5	Logic+Emotion	http://darmano.typepad.com	-	-
6	Social Media Explorer	http://www.socialmediaexplorer.com	-	-
7	Search Engine Land	http://www.searchengineland.com	-	-
8	SocialMediaExaminer	http://www.socialmediaexaminer.com	UP	3
9	Conversation Agent	http://www.conversationagent.com	-	-
10	MarketingProfs	http://www.marketingprofs.com	-	-
11	Social Media Strategy	http://www.convinceandconvert.com	DOWN	-3
12	Online Marketing	http://www.toprankblog.com	UP	1
13	Six Degrees of Separation	http://www.twistimage.com/blog	UP	5
14	MarketingProfs Daily Fix	http://www.mpdailyfix.com	UP	3
15	CopyBlogger	http://www.copyblogger.com	DOWN	-3
16	Internet Marketing	http://blog.hubspot.com	DOWN	-2
17	Scobleizer	http://www.scobleizer.com	DOWN	-1
18	PR-Squared	http://www.pr-squared.com	UP	1
19	Jaffe Juice	http://www.jaffejuice.com	UP	1
20	Web Ink Now	http://www.webinknow.com	UP	1
21	Shel Holtz	http://blog.holtz.com	DOWN	-6
22	Brand Builder	http://thebrandbuilder.wordpress.com	UP	12
23	BuzzMachine	http://www.buzzmachine.com	UP	2
24	Neville Hobson	http://www.nevillehobson.com	UP	2
25	Ducttape Marketing	http://www.ducttapemarketing.com	UP	3
26	Steve Rubel	http://www.steverubel.me	DOWN	-3
27	The Viral Garden	http://moblogsmoproblems.blogspot.com	DOWN	-3
28	Spin Sucks	http://www.spinsucks.com	UP	9
29	SocialMediaMarketing	http://www.scottmonty.com	UP	1
30	Peter Kim	http://www.beingpeterkim.com	UP	5
31	SEO Blog	http://www.seomoz.org/blog	UP	21
32	Internet Marketing News	http://www.marketingpilgrim.com	UP	4
33	ProBlogger	http://www.problogger.net	DOWN	-1
34	PR Measurement	http://kdpaine.blogs.com	UP	12
35	Amber & Tamsen	http://www.brasstackthinking.com	DOWN	-13
36	How to Change the World	http://blog.guykawasaki.com	UP	5
37	Search Engine Marketing	http://www.searchenginewatch.com	UP	32
38	Danny Brown	http://www.dannybrown.me	DOWN	-5
39	Influential Marketing	http://rohitbhargava.typepad.com	DOWN	-1
40	Drew McLellan	http://www.drewsmarketingminute.com	DOWN	-9
41	Geoff Livingston	http://www.geofflivingston.com	DOWN	-1
42	Liz Strauss	http://www.successful-blog.com	UP	2
43	Steve Rubel Stream	http://www.steverubel.com	DOWN	-16
44	Strategic Public Relations	http://prblog.typepad.com	UP	5
45	Christopher S. Penn	http://www.christopherspenn.com	UP	10
46	B.L. Ochman	http://www.whatsnextblog.com	UP	1
47	Stowe Boyd	http://www.stoweboyd.com	UP	7
48	Social Media Club	http://www.socialmediaclub.org	DOWN	-6
49	Greg Verdino	http://gregverdino.typepad.com	DOWN	-6
50	Adverblog	http://www.adverblog.com	UP	28
51	Mack Collier	http://www.mackcollier.com	DOWN	-12
52	Peter Shankman	http://www.shankman.com	UP	11
53	Harte of Marketing	http://www.theharteofmarketing.com	DOWN	-24
54	Servant of Chaos	http://www.servantofchaos.com	UP	5
55	The Buzz Bin	http://www.livingstonbuzz.com	DOWN	-10
56	Communication Overtones	http://overtonecomm.blogspot.com	UP	12
57	Edelman Digital	http://www.edelmandigital.com	UP	1
58	SmartBlog	http://www.smartblogs.com/socialmedia	DOWN	-7
59	CK’s Blog	http://www.ck-blog.com	DOWN	-3
60	Toby Bloomberg	http://bloombergmarketing.blogs.com	UP	1
61	Edelman	http://www.edelman.com/speak_up/blog	DOWN	-4
62	Search Engine Journal	http://www.searchenginejournal.com	-	-
63	John Jantsch	http://www.ducttapemarketing.com/blog	UP	22
64	Arik C. Hanson	http://www.arikhanson.com	DOWN	-11
65	Bad Pitch	http://badpitch.blogspot.com	UP	2
66	Hitwise Intelligence	http://weblogs.hitwise.com	UP	28
67	Dachisgroup	http://www.dachisgroup.com	-	New
68	Social Media Informer	http://www.socialmediainformer.com	UP	6
69	Outspoken Media	http://www.outspokenmedia.com	UP	1
70	iMedia Connection	http://www.imediaconnection.com	DOWN	-20
71	John Bell	http://johnbell.typepad.com	DOWN	-7
72	Brand Autopsy	http://brandautopsy.typepad.com/brandautopsy	DOWN	-7
73	Dave Fleet	http://www.davefleet.com	DOWN	-25
74	POP! PR Jots	http://pop-pr.blogspot.com	UP	3
75	Ann Handley	http://www.annhandley.com	UP	9
76	Josh Bernoff	http://forrester.typepad.com/groundswell	UP	3
77	Altitude Branding	http://www.altitudebranding.com	UP	3
78	Ben McConnell	http://customerevangelists.typepad.com	DOWN	-6
79	Sphinn / Hot Topics	http://www.sphinn.com	DOWN	-6
80	Internet Writings	http://www.shirky.com	UP	18
81	SocialTimes.com	http://www.socialtimes.com	DOWN	-21
82	Church of the Customer	http://www.churchofthecustomer.com	UP	1
83	Phil Fernandez	http://blog.marketo.com	UP	5
84	Media Bistro	http://www.mediabistro.com/prnewser	DOWN	-9
85	PR Guy’s Musings	http://www.stuartbruce.biz	UP	6
86	Techno//Marketer	http://technomarketer.typepad.com	UP	6
87	Shonali Burke	http://www.waxingunlyrical.com	UP	17
88	GlobalNeighbourhoods	http://redcouch.typepad.com	DOWN	-7
89	The Future Buzz	http://www.thefuturebuzz.com	DOWN	-2
90	Dan Zarrella	http://www.danzarrella.com	DOWN	-8
91	Ogilvy	http://blog.ogilvypr.com	UP	18
92	Brains On Fire Blog	http://www.brainsonfire.com/blog	DOWN	-26
93	Andy Sernovitz	http://www.damniwish.com	UP	21
94	Marketing & Strategy	http://blog.futurelab.net	UP	8
95	Simply Zesty	http://www.simplyzesty.com	-	New
96	Edward Boches	http://www.edwardboches.com	-	-
97	We Are Social	http://www.wearesocial.net	-	-
98	Customers Rock	http://www.customersrock.net	UP	9
99	Community Guy	http://www.communityguy.com	UP	9
100	Techipedia	http://www.techipedia.com	UP	25
101	Nick Burcher	http://www.nickburcher.com	DOWN	-2
102	Drew B	http://theblogconsultancy.typepad.com	DOWN	-13
103	Joe Pulizzi	http://blog.junta42.com	DOWN	-27
104	Paul Mcenany	http://heehawmarketing.typepad.com	DOWN	-14
105	Inside Marketers Studio	http://www.marketersstudio.com	UP	7
106	Pro PR	http://www.propr.ca	UP	7
107	Branding Strategy Insider	http://www.brandingstrategyinsider.com	DOWN	-6
108	ConverStations	http://www.converstations.com	DOWN	-15
109	B2B Mkting Zone	http://www.b2bmarketingzone.com	UP	37
110	Radian6	http://www.radian6.com/blog	DOWN	-4
111	Citizen Marketer 2.1	http://blog.stroutmeister.com	DOWN	-40
112	Socialmedia.biz	http://www.socialmedia.biz	UP	10
113	Michael Britopian	http://www.britopian.com	-	New
114	Abraham Harrison	http://www.marketingconversation.com	UP	13
115	AdPulp	http://www.adpulp.com	UP	1
116	Charlene Li	http://www.charleneli.com	DOWN	-21
117	David Reich	http://reichcomm.typepad.com	UP	30
118	Chaos Scenario	http://www.chaosscenario.com	UP	14
119	Tom Webster	http://www.brandsavant.com	UP	14
120	Mark Schaefer	http://www.businessesgrow.com/blog	UP	14
121	Global Neighbourhood	http://www.globalneighbourhoods.net	DOWN	-18
122	Sysomos Blog	http://blog.sysomos.com	DOWN	-17
123	Socialnomics	http://www.socialnomics.net	UP	15
124	Shannon Paul	http://www.veryofficialblog.com	DOWN	-38
125	Personal Branding	http://www.personalbrandingblog.com	UP	16
126	New Comm Biz	http://www.newcommbiz.com	-	New
127	PR Conversations	http://www.prconversations.com	DOWN	-1
128	Communications Consultant	http://www.prblogger.com	-	-
129	Chuck Hemann	http://www.chuckhemann.com	UP	16
130	In Over Your Head	http://www.inoveryourhead.net	DOWN	-12
131	Marshall Sponder	http://www.webmetricsguru.com	UP	5
132	Webbiquity	http://www.webbiquity.com	-	New
133	Jeffbullas’s Blog	http://www.jeffbullas.com	UP	6
134	Social Organization	http://www.thesocialorganization.com	UP	6
135	Josh Hallett	http://www.hyku.com	UP	15
136	Brendan Cooper	http://www.brendancooper.com	DOWN	-19
137	Neil Perkin	http://neilperkin.typepad.com	DOWN	-27
138	Conversation Marketing	http://www.conversationmarketing.com	DOWN	-38
139	Bill Green	http://makethelogobigger.blogspot.com	UP	4
140	Adliterate	http://www.adliterate.com	UP	4
141	Christopher Carfi	http://www.socialcustomer.com	DOWN	-26
142	Seroundtable	http://www.seroundtable.com	DOWN	-12
143	PRBreakFastClub	http://www.prbreakfastclub.com	DOWN	-24
144	Fresh Networks	http://www.freshnetworks.com/blog	DOWN	-24
145	StickyFigure	http://brandimpact.wordpress.com	-	New
146	HPC \| Marketing Uncommon	http://www.horsepigcow.com	DOWN	-23
147	FeverBee	http://www.feverbee.com	-	New
148	Jacob Morgan	http://www.jmorganmarketing.com	DOWN	-24
149	Emergence Marketing	http://www.emergencemarketing.com	DOWN	-7
150	Customer Experience Matters	http://experiencematters.wordpress.com	-	New

Disclaimer: Links to the BlogWorld Expo speaker profiles are only available for those who put the info in their profile.

Top 150 Social Media Marketing Blogs June’11

eCairn — Mon, 06 Jun 2011 20:11:29 +0000

Here is the updated list of Social Media Marketing Blogs as of June 2011.

To view lists similar to this one, including healthcare, hightech, and entertainment…check out our Social GPS.

*New means they were not in the Feb ’11 post, or they have been recently added to our database.

Rank	Name	URL	Trend	Move
1	Jeremiah Owyang	http://www.web-strategist.com/blog	UP	1
2	Chris Brogan	http://www.chrisbrogan.com	DOWN	-1
3	Seth’s Blog	http://sethgodin.typepad.com	UP	1
4	Brian Solis	http://www.briansolis.com	DOWN	-1
5	Logic+Emotion	http://darmano.typepad.com	UP	1
6	Social Media Explorer	http://www.socialmediaexplorer.com	DOWN	-1
7	Search Engine Land	http://www.searchengineland.com	UP	4
8	Social Media Strategy	http://www.convinceandconvert.com	UP	2
9	Conversation Agent	http://www.conversationagent.com	DOWN	-2
10	MarketingProfs	http://www.marketingprofs.com	UP	6
11	SocialMediaExaminer	http://www.socialmediaexaminer.com	UP	1
12	CopyBlogger	http://www.copyblogger.com	UP	2
13	Online Marketing	http://www.toprankblog.com	DOWN	-4
14	Internet Marketing	http://blog.hubspot.com	UP	4
15	Shel Holtz	http://blog.holtz.com	-	-
16	Scobleizer	http://www.scobleizer.com	UP	1
17	MarketingProfs Daily Fix	http://www.mpdailyfix.com	UP	3
18	Six Pixels of Separation	http://www.twistimage.com/blog	UP	17
19	PR-Squared	http://www.pr-squared.com	DOWN	-11
20	Jaffe Juice	http://www.jaffejuice.com	UP	1
21	Web Ink Now	http://www.webinknow.com	DOWN	-2
22	Amber & Tamsen	http://www.brasstackthinking.com	UP	15
23	Micro Persuasion	http://www.micropersuasion.com	DOWN	-1
24	The Viral Garden	http://moblogsmoproblems.blogspot.com	UP	6
25	BuzzMachine	http://www.buzzmachine.com	DOWN	-1
26	Neville Hobson	http://www.nevillehobson.com	UP	3
27	Steve Rubel Stream	http://www.steverubel.com	DOWN	-2
28	Ducttape Marketing	http://www.ducttapemarketing.com	DOWN	-2
29	Harte of Marketing	http://www.theharteofmarketing.com	UP	14
30	SocialMediaMarketing	http://www.scottmonty.com	DOWN	-7
31	Drew McLellan	http://www.drewsmarketingminute.com	UP	5
32	ProBlogger	http://www.problogger.net	DOWN	-5
33	Danny Brown	http://www.dannybrown.me	UP	8
34	Brand Builder	http://thebrandbuilder.wordpress.com	UP	11
35	Peter Kim	http://www.beingpeterkim.com	UP	4
36	Internet Marketing News	http://www.marketingpilgrim.com	DOWN	-5
37	Spin Sucks	http://www.spinsucks.com	UP	5
38	Influential Marketing	http://rohitbhargava.typepad.com	DOWN	-5
39	Mack Collier	http://www.mackcollier.com	UP	12
40	Geoff Livingston	http://www.geofflivingston.com	UP	10
41	How to Change the World	http://blog.guykawasaki.com	DOWN	-7
42	Social Media Club	http://www.socialmediaclub.org	UP	6
43	Greg Verdino	http://gregverdino.typepad.com	DOWN	-11
44	Liz Strauss	http://www.successful-blog.com	UP	13
45	The Buzz Bin	http://www.livingstonbuzz.com	DOWN	-1
46	PR Measurement	http://kdpaine.blogs.com	UP	9
47	B.L. Ochman	http://www.whatsnextblog.com	UP	2
48	Dave Fleet	http://www.davefleet.com	DOWN	-20
49	Strategic Public Relations	http://prblog.typepad.com	UP	9
50	iMedia Connection	http://www.imediaconnection.com	DOWN	-4
51	SmartBlog	http://www.smartblogs.com/socialmedia	DOWN	-11
52	SEO Blog	http://www.seomoz.org/blog	UP	8
53	Arik C. Hanson	http://www.arikhanson.com	DOWN	-6
54	Stowe Boyd	http://www.stoweboyd.com	UP	16
55	Christopher S. Penn	http://www.christopherspenn.com	DOWN	-1
56	CK’s Blog	http://www.ck-blog.com	UP	32
57	Edelman	http://www.edelman.com/speak_up/blog	UP	32
58	Edelman Digital	http://www.edelmandigital.com	DOWN	-6
59	Servant of Chaos	http://www.servantofchaos.com	DOWN	-6
60	SocialTimes.com	http://www.socialtimes.com	DOWN	-22
61	Toby Bloomberg	http://bloombergmarketing.blogs.com	UP	7
62	Search Engine Journal	http://www.searchenginejournal.com	DOWN	-6
63	Peter Shankman	http://www.shankman.com	UP	10
64	John Bell	http://johnbell.typepad.com	UP	16
65	Brand Autopsy	http://brandautopsy.typepad.com	DOWN	-3
66	Brains On Fire Blog	http://www.brainsonfire.com/blog	-	-
67	Bad Pitch	http://badpitch.blogspot.com	DOWN	-8
68	Communication Overtones	http://overtonecomm.blogspot.com	UP	4
69	Search Engine Marketing	http://www.searchenginewatch.com	DOWN	-6
70	Outspoken Media	http://www.outspokenmedia.com	UP	14
71	Citizen Marketer 2.1	http://blog.stroutmeister.com	DOWN	-7
72	Ben McConnell	http://customerevangelists.typepad.com	UP	7
73	Sphinn / Hot Topics	http://www.sphinn.com	DOWN	-2
74	Social Media Informer	http://www.socialmediainformer.com	-	New
75	Media Bistro	http://www.mediabistro.com/prnewser	UP	73
76	Joe Pulizzi	http://blog.junta42.com	UP	28
77	POP! PR Jots	http://pop-pr.blogspot.com	DOWN	-10
78	Adverblog	http://www.adverblog.com	DOWN	-2
79	Josh Bernoff	http://forrester.typepad.com/groundswell	-	New
80	Altitude Branding	http://www.altitudebranding.com	DOWN	-19
81	GlobalNeighbourhoods	http://redcouch.typepad.com	DOWN	-16
82	Dan Zarrella	http://www.danzarrella.com	UP	65
83	Church of the Customer	http://www.churchofthecustomer.com	-	-
84	Ann Handley	http://www.annhandley.com	-	New
85	John Jantsch	http://www.ducttapemarketing.com/blog	UP	57
86	Shannon Paul	http://www.veryofficialblog.com	UP	5
87	The Future Buzz	http://www.thefuturebuzz.com	DOWN	-2
88	Phil Fernandez	http://blog.marketo.com	UP	58
89	Drew B	http://theblogconsultancy.typepad.com	DOWN	-8
90	Paul Mcenany	http://heehawmarketing.typepad.com	UP	30
91	PR Guy’s Musings	http://www.stuartbruce.biz	UP	14
92	Techno//Marketer	http://technomarketer.typepad.com	UP	3
93	ConverStations	http://www.converstations.com	DOWN	-18
94	Hitwise Intelligence	http://weblogs.hitwise.com	UP	16
95	Charlene Li	http://www.charleneli.com	-	New
96	Edward Boches	http://www.edwardboches.com	DOWN	-6
97	We Are Social	http://www.wearesocial.net	DOWN	-28
98	Internet Writings	http://www.shirky.com	UP	4
99	Nick Burcher	http://www.nickburcher.com	DOWN	-6
100	Conversation Marketing	http://www.conversationmarketing.com	DOWN	-13
101	Branding Strategy Insider	http://www.brandingstrategyinsider.com	UP	7
102	Marketing & Strategy	http://blog.futurelab.net	DOWN	-5
103	Global Neighbourhood	http://www.globalneighbourhoods.net	UP	40
104	Shonali Burke	http://www.waxingunlyrical.com	UP	24
105	Sysomos Blog	http://blog.sysomos.com	UP	8
106	Radian6	http://www.radian6.com/blog	-	New
107	Customers Rock	http://www.customersrock.net	DOWN	-7
108	Community Guy	http://www.communityguy.com	UP	8
109	Ogilvy	http://blog.ogilvypr.com	DOWN	-23
110	Neil Perkin	http://neilperkin.typepad.com	UP	11
111	Noah Brier	http://www.noahbrier.com	UP	11
112	Inside Marketers Studio	http://www.marketersstudio.com	UP	27
113	Pro PR	http://www.propr.ca	DOWN	-7
114	Andy Sernovitz	http://www.damniwish.com	DOWN	-32
115	Christopher Carfi	http://www.socialcustomer.com	-	New
116	AdPulp	http://www.adpulp.com	DOWN	-20
117	Advertising Lab	http://adverlab.blogspot.com	DOWN	-8
118	In Over Your Head	http://www.inoveryourhead.net	-	New
119	PRBreakFastClub	http://www.prbreakfastclub.com	-	New
120	Fresh Networks	http://www.freshnetworks.com/blog	UP	11
121	Social Media Today	http://www.socialmediatoday.com/SMC	DOWN	-47
122	Socialmedia.biz	http://www.socialmedia.biz	DOWN	-7
123	HPC \| Marketing Uncommon	http://www.horsepigcow.com	DOWN	-22
124	Jacob Morgan	http://www.jmorganmarketing.com	UP	21
125	Techipedia	http://www.techipedia.com	DOWN	-33
126	PR Conversations	http://www.prconversations.com	DOWN	-8
127	Abraham Harrison	http://www.marketingconversation.com	DOWN	-8
128	Communications Consultant	http://www.prblogger.com	DOWN	-34
129	The Flack	http://theflack.blogspot.com	DOWN	-22
130	Seroundtable	http://www.seroundtable.com	UP	11
131	Leigh Duncan-Durst	http://livepath.blogspot.com	-	New
132	Chaos Scenario	http://www.chaosscenario.com	-	New
133	Tom Webster	http://www.brandsavant.com	-	New
134	Mark Schaefer	http://www.businessesgrow.com/blog	-	New
135	Connie Bensen	http://www.conniebensen.com	DOWN	-23
136	Marshall Sponder	http://www.webmetricsguru.com	-	New
137	Paul Gillin	http://www.gillin.com/blog	-	New
138	Socialnomics	http://www.socialnomics.net	DOWN	-40
139	Jeffbullas’s Blog	http://www.jeffbullas.com	DOWN	-40
140	Social Organization	http://www.thesocialorganization.com	-	New
141	Personal Branding	http://www.personalbrandingblog.com	DOWN	-63
142	Emergence Marketing	http://www.emergencemarketing.com	DOWN	-5
143	Bill Green	http://makethelogobigger.blogspot.com	DOWN	-3
144	Adliterate	http://www.adliterate.com	DOWN	-20
145	Chuck Hemann	http://www.chuckhemann.com	-	New
146	B2B Mkting Zone	http://www.b2bmarketingzone.com	-	New
147	David Reich	http://reichcomm.typepad.com	-	New
148	Kris Hoet	http://www.b2cmarketinginsider.com	-	New
149	Paul Dunay	http://www.pauldunay.com	DOWN	-22
150	Josh Hallett	http://www.hyku.com	-	New

To learn more about our tool and how it can help your company, join a customized demo.

Please feel free to connect with us through twitter: @ecairn or email us at conversation@ecairn.com

The team here at eCairn always appreciates any feedback!

References:

Post on Answering your questions on ‘Top 150 Social Marketing Blogs’.

Vayama Hell , Social & CRM

eCairn — Mon, 09 May 2011 05:18:42 +0000

It’s how we say it in Social Media, no?

I just had a very bad experience with Vayama, the online travel agency.

Nothing personal, we, consumers, all have this kind of horror stories from time to time. But this is so typical of how companies “embrace social media” that it is worth documenting the learnings here.

In a nutshell (that accounts for 5 hours of my time and kept me literally up for two nights)

1) I purchased a ticket on their web site (price is usually very good), 2) They charged me twice the price on my credit card 3) It took me hours and 6 calls to their offshore call center and still they were unable to fix it 4) I had to walk to their office in Mountain View CA to have someone take care of my problem.

And in the process, I found out that:

although they asked me to send a copy of my bank statement tho their customer support email address, their call center people did not have access to this email account.
although they had my address, they called me at 5:30 in the morning to inquire whether I bought a ticket from them – didn’t know that already?
they couldn’t do a refund even so they acknowledged they invoiced by mistake.

On the other hand, they have a nice Facebook page and 4 Twitter accounts.

The end of the story was that M. at the Vayama Office (W El Camino Real #204, Mountain View, CA) fixed my problem and apologized. She did deliver superior customer support.

But this unfortunate event raises in my mind major questions around Social Media and Customer Service/ Social CRM.

What the heck is Social CRM if the contact with the company is outsourced? How can the brand build trust & social relations if every time you call you get helped by a different person? If you can’t even know the name or the number of the person you are speaking to or send a direct email or a tweet to the employee who is supposed to help you?

When I entered the Vayama office, the first thing I was told was “we are not supposed to talk to customers here, we don’t really know how to deal with this”.. yet it is exactly what they did. Not Vayama but M., their employee.

Social Media’s promise is to enable brands to engage with customers, mainly through their employees. So let’s go back to basics and spell a few rules:

Social CRM is not compatible with offshoring
Social CRM cannot be delivered by anonymous employees
Social CRM cannot be delivered by employees that customers can’t reach
Social CRM cannot be delivered by employees who are not empowered to fix customer problems
Social CRM cannot be delivered by employees who are paid and measured by how many minutes they spend with the customer

Then come the cost argument. In this industry, can companies really move away from “low cost support” to building relations with their client and move the time spent talking to their clients from an expense to an asset ?

What’s your opinion?

@dominiq

New Feature: eCairn Conversation™ Dashboard

eCairn — Tue, 24 Mar 2009 20:25:15 +0000

Today, we’re pleased to announce our new dashboard. It gives eCairn Conversation(tm) users access to a quick overview of the brand influence’s metrics in multiple views and graphs from one single web page.

Here’s a short video showing how it works (better viewed in full screen by clicking on the screen icon at the bottom right of the window below):

New features in the dashboard include:

Presence monitoring: Tracks overtime the number of conversations about a brand, a product and sentiments about them.
Influence monitoring: Tracks the influence ranking of one or more company blog(s), the level of connections and ongoing participation between the team and the community.
Community composition: Provides data about the blogs that are monitored such as ad networks, social networks used etc…
Latest team activities